Exam: Cloud Digital Leader 0 Likes
An organization recently launched a virtual customer support agent (Digital Leader)
An organization recently launched a virtual customer support agent, generating vast amounts of text and speech data.
Why should they use a cloud data warehouse to interpret this data?
A) To natively visualize both types of data using a dashboard in real time.
B) To ingest and analyze structured and unstructured data at scale, in real time.
C) To secure data transmission between cloud and on-premises environments.
D) To transform data from structured to unstructured.
Solution
Correct answer: B) To ingest and analyze structured and unstructured data at scale, in real time.
A cloud data warehouse would be beneficial for interpreting the vast amounts of text and speech data generated by the virtual customer support agent.
Cloud data warehouses are capable of ingesting and analyzing both structured and unstructured data at scale. This includes text and speech data, which may contain valuable insights about customer interactions and sentiments. By using a cloud data warehouse, the organization can efficiently store, process, and analyze this data to gain actionable insights, improve customer support processes, and make data-driven decisions.
Therefore, option B is the most appropriate reason for using a cloud data warehouse in this scenario.
Category: Innovating with data and Google Cloud
Language: English