Exam: AWS Certified Cloud Practitioner 0 Likes
A company wants to run production workloads on AWS. The company needs (CLF-C02)
A company wants to run production workloads on AWS. The company needs concierge service, a designated AWS technical account manager (TAM), and technical support that is available 24 hours a day, 7 days a week.
Which AWS Support plan will meet these requirements?
A) AWS Basic Support.
B) AWS Enterprise Support.
C) AWS Business Support.
D) AWS Developer Support.
Solution
Correct answer: B) AWS Enterprise Support.
The company's requirements for a support plan that includes concierge service, a designated AWS technical account manager (TAM), and technical support available 24 hours a day, 7 days a week, align with the AWS Enterprise Support plan.
AWS Enterprise Support is designed for large-scale, mission-critical workloads and provides a comprehensive set of services to meet the needs of businesses that require high levels of support. This plan includes:
24/7 technical support: Access to AWS support engineers for assistance with AWS services.
Concierge Support: A designated AWS technical account manager (TAM) who is available to assist with account setup, service limits, and other AWS-related issues.
Proactive Guidance: AWS provides guidance on best practices, architecture reviews, and proactive support to help optimize the company's AWS environment.
Technical Account Manager (TAM): A dedicated point of contact who can provide expert advice and support.
Service Limit Increases: The ability to request increases for service limits, which is crucial for running production workloads.
AWS Trusted Advisor: A tool that provides real-time guidance to help optimize AWS resources and applications.
Category: Basic AWS services
Language: English